Onsite Support Engineer | ITCS / GIT CG (Lisbon)

Description

Summary: Provides IT support to customers, resolving common enquiries and collaborating with IT specialists on complex issues, while driving continuous improvement. Highlights: 1. Provides high-quality IT support for digital workplace issues 2. Analyzes and resolves common IT enquiries 3. Collaborates with IT specialists on complex technical issues Lisboa Onsite Support Engineer \| ITCS / GIT CG (Lisbon) Job Description Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high\-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues. Job Description \- Grade Specific Provides the IT support to customers regarding technical issues related to everyday usage of a computer. A more senior Service Desk Analyst, who analyzes and resolves most common enquiries and is able to resolve some more complex issues. They will cooperate with IT specialist team todeal with the most complex issues. They will drive continuous improvement and may also be Team Leads within the Service Desk organization. Ref. code 389700\-en\_GB Posted on 09 Jan 2026 Experience level Experienced Professionals Contract type Permanent Location Lisboa Business unit Corporate Common and Invest Brand Capgemini Professional communities Cloud Infrastructure Management