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Job Summary: We are seeking a data analyst with experience in cloud-based business management to consolidate and analyze data, identify turnover drivers, and develop predictive models. Key Highlights: 1. Opportunity to shape the future with innovative business solutions. 2. Professional environment that values diversity and the potential of each individual. 3. Focus on commercial data analysis and predictive modeling. Let’s Shape your Passion! **About Us** -------------------- Cegid is a European leader in cloud-based **business management solutions** (cash flow, taxes, ERP), human resources (payroll, talent management), accounting, retail, and entrepreneurial sectors. In a rapidly changing world, Cegid and its **6,000 employees** make more possible by helping our 750,000 customers unlock their potential through innovative and purpose-driven business solutions. ***Make more possible*** is our vocation. It reflects who we are, how and why we do things the way we do for our customers. Because of this, we can confidently say that we work every day to shape your future, our future, and the future of our customers’ businesses — a future we have been defining for years alongside our employees, inventing solutions that transform how people work, enabling sustainable performance. **Your Mission:** * Consolidation and analysis of data (contracts, billing, migrations, CRM); * Identification of turnover drivers and risk per profile; * Development of predictive turnover models; * Segmentation and clustering for large-scale actions (win-back, retention campaigns); * Monitoring of metrics (NRR, churn, reactivation); * Audit of workflows, discounts, and migrations; * Support in preparing commercial and operational reports; * Leverage AI to accelerate analysis. **About You** -------------------- * Experience in commercial data analysis, including contract consolidation, billing, migrations, and CRM (e.g., Salesforce), with emphasis on identifying churn and risk per profile — preferably in software/technology. * Proficiency in Excel and Power BI for data manipulation, dashboard creation, and monitoring of metrics such as NRR, churn, and reactivation. * Skills in predictive modeling and segmentation using SQL, Python, or R for churn models and large-scale retention/win-back campaigns. * Experience auditing workflows and reports, analyzing discounts, migrations, and operational processes for optimization and decision support. * Proficiency in AI and analytical tools such as machine learning or Tableau to accelerate analyses and generate actionable insights. * Analytical profile with strong communication skills (fluent Portuguese and English); degree in Statistics/Data Science (Bachelor’s or higher) and certifications in Power BI/Excel are highly valued. **Our Commitment** -------------------- At Cegid, the **diversity of our talents** is a strength we value, recruiting based on your **skills** and your **potential** to learn and grow alongside us. We offer a professional environment where every person can fully flourish and express their uniqueness. Our commitment rests on **three fundamental pillars**: **gender equality**, **inclusion of persons with disabilities**, and representation of **all forms of diversity**. Pascal GUILLEMIN HR Director
