Reservation Agent (m/f)

Description

Job Summary: We are seeking a Reservation Agent to handle accommodation and golf course bookings, provide telephone customer service, and manage emails, with a focus on excellence and career development. Key Highlights: 1. Integration into a young and dynamic team 2. Career development and progression 3. Opportunities to develop professional skills **Highgate**, in Portugal, manages 14 hotel properties and is committed to delivering exceptional service to all customers at all times. We are a company that pursues excellence, transparency, and intelligence while fostering employee autonomy. Your growth is our priority, and we provide the tools and opportunities for you to advance your career and professional skills. Ready to embark on an exceptional journey? Discover who we are looking for here! **Join our team!** We are recruiting a **Reservation Agent (m/f)** for our units in **Albufeira**. **Key Responsibilities:** * Process accommodation reservations for group hotels; * Process golf course reservations for group facilities; * Provide telephone customer service; * Handle emails. **If you have:** * User-level computer skills; * Knowledge of and experience with the Opera hotel system (preferred); * Foreign language proficiency, such as English and French; * Clear diction and strong communication skills; * Customer-oriented attitude; * Stress resistance; * Flexibility, proactivity, initiative, and teamwork spirit. **We offer:** * A positive work environment and integration into a young and dynamic team; * Competitive salary commensurate with demonstrated experience for the role; * Health insurance; * Holiday bonus based on attendance; * Benefits at Highgate hotels; * Career development and progression. Apply now and become part of the **Highgate** team. We look forward to welcoming you! Location: District: Faro, Municipality: Albufeira