Ref. 1325 \- and your Curriculum Vitae (CV) to **recrutamento@bluepharma.pt**. #### **Main Responsibilities** * Support for all IT technological infrastructure; * Monitoring and resolution of requests created by users; * Follow-up and involvement in projects related to the area; * Technical support, helpdesk, and telephone and in-person user assistance; * Maintenance of existing hardware and software within the company; * Diagnosis and resolution of hardware \& software problems; * Active Directory management. #### **Requirements** * Professional course in Computer Science, Electrotechnics or similar areas (equivalent to 12th grade); * Professional experience in on\-site technical support roles; * Experience in repairing infrastructures, hardware, etc; * Knowledge of networks (TCP/IP), Operating Systems, Hardware, CCTV, Access Control; * Technical knowledge of structured cabling; * Good knowledge of Office (Word and Excel) from a user perspective; * Knowledge of English; * Good communication and organizational skills; * Ability to adapt and work in a team; * High sense of responsibility; * Autonomy, dynamism and proactivity.