Job Summary: Manage and optimize the store, focusing on customer service excellence, profitability, and team development. Key Responsibilities: 1. Team leadership and management. 2. Optimization of store profitability and sales. 3. Customer orientation and service excellence. **Your daily responsibilities will include:** * Implement and enforce the customer service model, instilling in the team the importance of customer attention; * Use key store profitability analysis tools for decision-making to boost sales and ensure implementation of necessary actions; * Manage the store regarding visual standards, team, and commercial objectives, in accordance with internal guidelines; * Plan, organize, and monitor store operations; * Ensure appropriate recruitment, onboarding, integration, and training of new employees; * Manage and promote team members' development. **What we value:** * Secondary education (12th grade) or Bachelor's degree; * Minimum two years of experience in similar roles; * User-level computer skills; * Experience in sales and KPI analysis; * Leadership, team development, and management capabilities; * Strong communication and interpersonal skills; * Customer orientation; * Flexible availability. Are you the person we are looking for? Send us your resume!
João Santos
Indeed · HR
João Santos
Indeed · HR
