Description
Job Summary:
Manage and process customer refunds daily, supporting the finance team in day-to-day activities.
Key Highlights:
1. Daily management of customer refund settlements
2. Support to the finance team in various activities
3. Collaboration on process improvements and management reporting
**MISSION AND OBJECTIVES**
· Ensure daily management of customer refund settlements, whether in cash or by check;
· Support the finance team in other daily activities.
**TASKS AND RESPONSIBILITIES**
· Process and settle refunds (in cash and by check) daily;
· Regularize pending refund settlements;
· Send refund checks to customers;
· Prepare and record accounting entries for refund settlements;
· Respond to inquiries regarding refund processing and settlement;
· Collaborate on developing process and procedure improvements;
· Support preparation of management reports and information;
· Collaborate with the finance team on daily departmental activities.
**REQUIREMENTS AND COMPETENCIES**
· Higher education degree in Accounting, Administration, or related field;
· Professional experience in similar roles;
· Proficiency in MS\-Office, particularly Excel and SAP (preferred);
· Dynamism, organizational skills, analytical ability, and attention to detail;
· Strong communication and teamwork skills.
Work Location: On-site