Operations Technician | Porto

Description

Job Summary: We are seeking an Operations Technician to support operational and administrative activities across various business areas of SGS. Key Highlights: 1. Integration into a global industry-leading company with development opportunities. 2. Participation in a significant, long-term technical project. 3. Support for technical teams and process management on client platforms. **Company Description** We are SGS—the world’s leading testing, inspection, and certification company. We are globally recognized as the benchmark for quality and integrity. Our 99,600 employees operate across a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. **Job Description** To strengthen our team, we are seeking an **Operations Technician** to support operational and administrative activities within business areas. **Key Responsibilities:** * Execution of operational and administrative tasks, including international-scope processes; * Operational support to technical teams, specifically: + scheduling management for technicians; + dispatching documentation and information required for service delivery; * Support in completing **time-sheets**; * Collection, compilation, and registration of information in systems, ensuring data accuracy and up-to-date records; * Process management on client platforms; * Handling customer inquiries and clarification requests; * Submission of reports; * Support for billing processes related to services delivered. **Qualifications** **Education and Experience:** * Higher education (preferred) or minimum mandatory schooling; * Administrative experience (preferred). **Technical Skills:** * Proficiency in Microsoft Office tools (Word, Excel, etc.); * Good command of English (spoken and written); * Additional languages are valued. **Behavioral Competencies:** * Strong teamwork ability; * Effective communication skills; * Organizational skills and attention to detail; * Problem-solving capability **Additional Information** * Join a globally renowned company; * Participate in a significant, long-term technical project; * Professional development opportunities; * Compensation commensurate with demonstrated experience.