Technician Learning

Description

Summary: Sonae Sierra is seeking a Technician Learning to join their Human Resources team, focusing on the operational management and optimization of corporate learning and training programs. Highlights: 1. Manage end-to-end delivery of corporate learning and training programs. 2. Contribute to process optimization in Learning & Development operations. 3. Work in a learning culture with opportunities for self-development. **Sonae Sierra** is an international real estate company dedicated to delivering solutions to meet our client’s ambitions. We develop, manage and invest in sustainable retail assets and provide services for clients in geographies as diverse as Europe, South America, North Africa and Asia, while creating shared value for our business and society. We work with enthusiasm, perseverance and boldness in an ever\-changing environment. In our learning culture you will find multiple opportunities to develop yourself. Join us in shaping the future of real estate. We are currently looking for a new member for the **Human Resources** team to join us in the position of **Technician Learning**. Working Place: Sonae Sierra's Central Offices in Maia **Requirements:** * University degree in Human Resources, Psychology, Management, Education or a related field. * Proven 3 years of experience in the operational management of corporate learning/training programmes, events or similar areas. * Analytical skills to identify and solve operational problems. Strong organisation and attention to detail to ensure the reliability of data and processes. * Effective communication skills and ability to interact with a wide range of stakeholders (HR, managers, external providers, participants). * Autonomy and proactivity in optimising processes and improving ways of working. * Curiosity and a continuous learning mindset, with interest in HR/L\&D best practices and trends. * Experience with Learning Management Systems (LMS). * Proficiency in Excel (data handling, reporting, analysis). * Experience in process optimisation and use of data to support decisions. * Fluency in English (spoken and written). **Responsibilities:** * Support learning needs analysis by collecting inputs from HR and business stakeholders and consolidating training requests into an annual/quarterly training plan. * Coordinate end‑to‑end delivery of training programmes, including scheduling sessions, managing invitations and enrolments, room/virtual setup, materials and logistics. * Manage the Learning Management System (LMS): create and update courses and learning paths, upload content, manage user enrolments, track completions and ensure data accuracy. * Maintain accurate training records and reports, ensuring reliability of attendance, hours, costs and evaluation data for HR and business reporting. * Liaise with internal trainers and external providers to align agendas, confirm availability, manage contracts/Purchase Orders (when needed) and ensure smooth delivery. * Prepare and adapt training materials (presentations, participant guides, evaluation forms, communications) in line with existing learning standards and templates. * Monitor training effectiveness through participant feedback and basic KPIs (participation, satisfaction, completion rates) and suggest improvements to programmes and processes. * Provide operational support to onboarding and key learning initiatives, ensuring new joiners and target populations are enrolled and complete mandatory learning. * Act as first‑line support for employees and managers on training calendars, enrolments, LMS navigation and general L\&D queries. * Contribute to process optimisation and standardisation in L\&D operations, leveraging Excel and LMS data to streamline workflows and improve efficiency. If this sounds like the kind of challenge you would enjoy, we’d love to hear from you!