Description
Job Summary:
The professional will conduct telephone contact with customers to clarify doubts, present services, register information, and follow up for customer retention.
Key Highlights:
1. Customer contact (inbound and/or outbound)
2. Customer follow-up and retention
3. Initial and ongoing training
Responsibilities:
Telephone contact with customers (inbound and/or outbound)
Clarification of doubts and presentation of services
Registration and updating of information in the system
Customer follow-up and retention
Achievement of defined goals and procedures
Requirements:
Minimum educational qualification: 9th or 12th grade
Strong communication and argumentation skills
Basic computer knowledge
Dynamism, proactivity, and stress resistance
Call center experience (preferred but not mandatory)
Offer:
Employment contract
Base salary + commissions (where applicable)
Initial and ongoing training
Young and dynamic work environment
Schedule:
Part-time or full-time, Monday to Friday
Interested candidates must apply via VagasPortugal, submitting an updated resume.