Ship Coordinator (m/f)

Description

Job Summary: We are seeking a Ship Coordinator to serve as the primary liaison between the ship and the operator, managing passenger information, invoicing, and payments. Key Highlights: 1. Experience in a similar role or ship hotel reception 2. Join an exciting project within a growing Group 3. Career opportunity within a young and dynamic team **Company Description** At **DouroAzul**, we believe every journey is much more than just a cruise — it is an unforgettable experience. Since 1993, we have sailed with the mission of showcasing to the world the charm of the Douro River, combining comfort, sophistication, and hospitality that make Portugal truly memorable. With **12 luxury ships** and a passionate team, we offer our guests a unique way to experience the Douro — amid breathtaking landscapes, authentic flavors, and the vibrant culture of the region. We have been recognized as the **Best European River Cruise Company** by the *World Travel Awards* in multiple years — a proud achievement reflecting the dedication and talent of our teams. Joining DouroAzul means embarking on a professional adventure where the river inspires, people matter, and each day presents an opportunity to make a difference. **Job Description** We are strengthening our team by hiring a Ship Coordinator. This professional will report to the Commercial Director and serve as the main liaison between the Ship and the Operator. Key responsibilities include providing the Ship Hotel with all necessary passenger information, coordinating with suppliers, and overseeing all invoicing — including customer payment management, sales monitoring, and tracking of onboard extras. **Qualifications** * Experience in this role or in ship hotel reception; * Solid knowledge of English; * Knowledge of French and German is an advantage; * Strong organizational and planning skills; * Task-oriented mindset; * Ability to work effectively in a team; * Proficiency in Word, Excel, Outlook, NewHotel, and PHC (preferred); * Immediate availability. **Additional Information** * Opportunity to join an exciting project within a growing Group; * Career opportunity within a young and dynamic team of outstanding professionals.