Rotating Receptionist (M/F)

Description

Job Summary: We are seeking a Rotating Receptionist (M/F) for a hotel in Porto, responsible for guest check-in/out, providing information, handling complaints, and performing administrative tasks, with flexibility and a strong focus on customer service. Key Highlights: 1. Integration into a dynamic, young, and growing team 2. Opportunity for professional development 3. Collaborative work environment We are recruiting for the position of Rotating Receptionist (M/F) at our hotel in Porto. Main Responsibilities: Process guest check-in and check-out; Provide information about hotel services, tourist attractions, and local points of interest near the hotel; Handle complaints; Monitor daily operations; Perform end-of-day closing and billing; Carry out administrative tasks inherent to the role. Requirements: - Minimum 1 year of experience in this role; - Fluent English (mandatory); additional languages are an advantage; - Familiarity with the hotel management software NEWHOTEL; - Flexible working hours — availability for night shifts and rotating days off; - Customer-oriented and detail-focused; - Ability to work effectively in a team; - Strong verbal and written communication skills; - Productivity, dynamism, and commitment. WE OFFER: Integration into a dynamic, young, and growing team; Opportunity for professional development; Collaborative work environment; Competitive compensation commensurate with the role and demonstrated experience. If you believe you match this profile and wish to join our team, please send your application to: carla.ferreira@casazogbi.com. Salary: €929.00 – €1,055.00 per month Benefits: * Internet access * Flexible working hours Work Location: On-site