Job Summary: Vila Foz Hotel & Spa is seeking a Shift Receptionist with strong customer orientation and a high service standard to join its Front Office team, ensuring rotation across all shifts. Key Highlights: 1. Integration into a reference unit 2. International and demanding environment 3. Minimum 2 years of experience in Front Office **Job Description** Vila Foz Hotel \& Spa seeks a Shift Receptionist to join its Front Office team, ensuring rotation across all shifts \- morning, afternoon, and night \-, with strong customer orientation and a high service standard. **Main Responsibilities** * Guest check\-in and check\-out during any shift * In\-person and telephone guest service * Reservation and request management * Night audit and daily account closing * Autonomous operation of the Front Office during night shift * Monitoring of guest experience * Coordination with various departments **Required Profile** * Minimum 2 years of experience in Front Office * Experience in night audit (preferred) * Knowledge of Host PMS (preferred) * Fluency in Portuguese and English (mandatory); additional languages are an asset * Full availability to work rotating shifts, including nights * Autonomy and ability to work without direct supervision * Excellent appearance and communication skills * Problem\-solving ability **Conditions** * Rotating schedules, including night shift * Availability for weekends and holidays * Full\-time contract **We Offer** * Integration into a reference unit * International and demanding environment **Application** Only shortlisted candidates will be contacted for interviews.
João Santos
Indeed · HR
João Santos
Indeed · HR
