Operational Assistant – Shipment Management and Import/Export Documentation

Description

Job Summary: The Operational Assistant will manage, monitor, and control international orders and shipments, ensuring proper documentation and administrative support for import/export processes. Key Highlights: 1. Management and control of international shipments and orders 2. Documentation handling for import/export 3. Operational and administrative support to the commercial and procurement teams Operational Assistant – Shipment Management, Inspections, and Import/Export-Related Documentation Introduction: JACOLI was founded in January 2011 and operates in the areas of sourcing, procurement, and trading of raw materials for industrial use, with a particular focus on the textile sector. With a strong orientation toward international markets, the company bridges clients and suppliers, developing commercial intermediary operations, strategic sourcing, and consultancy services for its business partners. JACOLI operates across multiple global markets, collaborating with suppliers located in countries such as Egypt, Turkey, Pakistan, China, Vietnam, and India, aiming to identify competitive, reliable, and customized solutions aligned with each client’s specific needs. The company’s mission is to build an efficient and sustainable organizational structure based on simple, rigorous, and well-defined processes, ensuring high-quality service, close collaboration, and responsiveness. JACOLI is characterized as a young, dynamic, and growing company that values proactivity, autonomy, responsibility, adaptability, and teamwork, fostering a professional environment oriented toward continuous improvement and employee development. Objective: To join the company’s operational and commercial team, ensuring the management, monitoring, and control of international orders and shipments, while guaranteeing correct documentation and administrative handling associated with import and export processes. The role includes regular communication with suppliers, customers, and freight forwarders; logistical monitoring of operations; tracking of production and delivery deadlines; and support in resolving potential operational issues, thereby ensuring compliance with quality requirements and commitments made to business partners. Main Tasks and Responsibilities: Management, monitoring, and control of international orders and shipments; Analysis, validation, and processing of shipment documentation, including: Packing Lists; Bills of Lading; Certificates of Origin; Letters of Credit; and other documentation related to import/export processes; Telephone and email communication with international suppliers, customers, and freight forwarders; Scheduling and monitoring of quality inspections; Analysis of inspection reports and follow-up on any non-conformities; Requesting, monitoring, and controlling technical certificates and documentation; Requesting, receiving, and analyzing production samples; Registration, organization, and control of the sample database; Monitoring of production and logistics processes; Handling and monitoring of complaints, operational incidents, and quality deviations; Updating and maintaining information in internal systems and operational support tools; Administrative and operational support to the commercial and procurement team activities. Ongoing internal training will be provided to ensure solid integration and correct performance of functions associated with this position. The selected candidate will also participate in various training and development initiatives organized by the company throughout the year, promoting not only continuous improvement of professional competencies but also better adaptation to the sector and to the company’s activities. Requirements: Secondary education (minimum); Experience in administrative, operational, or logistics/import-export roles (preferred); Good spoken and written English skills; Proficiency in Microsoft Office tools, especially Excel and Outlook; Knowledge of logistics documentation and international trade (preferred); Basic knowledge of Incoterms will be considered an advantage. Personal Skills: Ability to work under pressure and meet deadlines High level of organizational ability and priority management; Attention to detail and documentary accuracy; Strong analytical and problem-solving skills; Effective communication and interpersonal relationship skills; Teamwork ability and coordination with diverse stakeholders; Proactivity, autonomy, and sense of responsibility; Compensation and Career Progression Compensation will be determined based on competencies, and career progression within the company will depend on the degree of autonomy demonstrated over time. A fixed-term employment contract for one year will be executed. Expected Start Date: Immediate