OLX
Store Employee - Part-time, 24 hours/week
Job Summary:
Customer service professional focused on store operations, order management, team coordination, and problem resolution.
Key Highlights:
1. Customer service and management
2. Store operations and team coordination
3. Inventory and supplier management
Job Title: Store Employee
Department: Front-office
Reports to: Store Manager
Main Functions and Responsibilities
· Attend to customers;
· Prepare and dispatch orders;
· Manage couriers, deliveries, and routes;
· Perform administrative tasks inherent to the role (organizing and entering invoices, sending daily sales reports to supervisors);
· Report incidents to supervisors;
· Coordinate store activities with the kitchen team;
· Organize inventories/inventory stock;
· Manage and replenish stock;
· Verify the quality of production and packaging for all orders;
· Ensure store cleanliness and organization;
· Place orders and contact suppliers (problem resolution);
· Perform daily cash register opening and closing;
· Manage and resolve internal issues and customer complaints;
· Recruit and select couriers; assign couriers to shifts, manage routes.
Knowledge, Qualifications and Professional Experience
Education:
· Completion of secondary education (12th grade)
Foreign language skills:
· Intermediate level spoken and written English
Professional knowledge:
· Proficiency in MS Office.
Professional experience:
· Minimum one year’s experience in customer-facing roles / hospitality industry;
· Experience in team management.
Competency Profile
· Customer orientation
· Leadership and team management ability
· Problem-solving ability
· Strong sense of responsibility
· Results orientation
· Good communication and interpersonal relationship skills
· Organizational and time management skills
· Team spirit
· Initiative and proactivity
Offered Conditions
Employment contract
Contract type: Fixed-term contract
Contract duration: 6 months (renewable). Becomes indefinite after the second renewal.
Work regime: Part-time, 24 hours per week
Working hours: 5 to 9 hours daily, 5–6 days per week
Weekly rest: 1–2 days off
Remuneration and allowances:
552.00 EUR/month
7.63 EUR/day meal allowance (meal card)
Benefits: Health insurance (after one year with the company)

R. Dionísio dos Santos Silva 264, 4200-374 Porto, Portugal
€ 552/biweek