Operational Assistant – Shipment Management and Import/Export Documentation

Description

Job Summary: Professional to join the operational and commercial team, managing and controlling international shipments while ensuring proper import/export documentation and administrative handling. Key Highlights: 1. Order and international shipment management and control 2. Communication with suppliers, customers, and freight forwarders 3. Operational and administrative support to the team Operational Assistant – Shipment Management, Inspections, and Import/Export-Related Documentation Introduction: JACOLI was founded in January 2011 and operates in the areas of sourcing, procurement, and trading of raw materials for industrial use, with a particular focus on the textile sector. With a strong orientation toward international markets, the company bridges clients and suppliers, developing commercial brokerage operations, strategic sourcing, and consultancy services for its business partners. JACOLI operates across multiple global markets, collaborating with suppliers located in countries such as Egypt, Turkey, Pakistan, China, Vietnam, and India, aiming to identify competitive, reliable, and customized solutions aligned with each client’s specific needs. The company’s mission is to build an efficient and sustainable organizational structure based on simple, rigorous, and well-defined processes, guaranteeing high-quality service, proximity, and responsiveness. JACOLI is characterized as a young, dynamic, and growing company where proactivity, autonomy, sense of responsibility, adaptability, and teamwork are highly valued, fostering a professional environment oriented toward continuous improvement and employee development. Objective: To join the company’s operational and commercial team, ensuring the management, monitoring, and control of orders and international shipments, and guaranteeing correct documentation and administrative handling associated with import and export processes. The role includes regular communication with suppliers, customers, and freight forwarders; logistical monitoring of operations; tracking of production and delivery deadlines; and support in resolving potential operational issues, ensuring compliance with quality requirements and commitments made to business partners. Main Tasks and Responsibilities: Management, monitoring, and control of orders and international shipments; Analysis, validation, and processing of shipping documentation, including: Packing Lists; Bills of Lading; Certificates of Origin; Letters of Credit; and other documentation related to import/export processes; Telephone and email contact with international suppliers, customers, and freight forwarders; Scheduling and monitoring of quality inspections; Analysis of inspection reports and follow-up on any non-conformities; Requesting, monitoring, and controlling certificates and technical documentation; Requesting, receiving, and analyzing production samples; Registration, organization, and control of the sample database; Monitoring of production and logistics processes; Handling and monitoring of complaints, operational incidents, and quality deviations; Updating and maintaining information in internal systems and operational support tools; Administrative and operational support to the commercial and procurement teams. Continuous internal training will be provided to ensure solid integration and proper performance of duties associated with this position. The selected candidate will also participate in various training and development initiatives the company undertakes throughout the year, promoting not only continuous improvement of professional competencies but also better adaptation to the industry and the company’s activities. Requirements: High school diploma (minimum); Experience in administrative, operational, or logistics/import-export roles (preferred); Good spoken and written English skills; Proficiency in Microsoft Office tools, especially Excel and Outlook; Knowledge of logistics documentation and international trade (preferred); Basic knowledge of Incoterms will be considered an advantage. Personal Competencies: Ability to work under pressure and meet deadlines Strong organizational and priority management skills; Attention to detail and documentary rigor; Strong analytical and problem-solving abilities; Effective communication and interpersonal relationship skills; Teamwork capability and coordination with diverse stakeholders; Proactivity, autonomy, and sense of responsibility; Remuneration and Career Progression Remuneration will be determined according to competencies, and career progression within the company will depend on the level of autonomy demonstrated over time. A fixed-term employment contract for one year will be signed. Expected Start Date: Immediate