**Responsibilities:** Providing in-store customer service at PCDIGA, ensuring complete customer satisfaction; Delivering the best commercial advice according to customer needs; Managing conflicts and complaints; Supporting all team requirements; **Cash register management:** receiving customer payments, performing cash register opening, closing and reconciliation; Ensuring goods inbound and outbound operations, supervising loading and unloading, and verifying quantities and condition of materials; Organizing received merchandise and placing items appropriately; Conducting periodic inventory checks; Using computer systems (Microsoft Office, SAP, Zendesk, Talkdesk...); Maintaining and cleaning the work area; Identifying sources and trends of technical equipment issues; Analyzing, diagnosing, and resolving incidents; Replacing warranty parts, cleaning equipment, and performing tests. Performing other activities or tasks not specified above whenever deemed necessary to achieve company objectives. Requirements Compulsory education level (12th grade); Experience in sales environments, analysis, and repair of computer equipment; Strong customer orientation; Results-driven with a passion for teamwork; Availability to work rotating shifts, including weekends. Enjoy working in a team; Highly organized, responsible, and committed; Ability to integrate into a team and strong interpersonal skills; **We offer:** Initial training Integration into a young and dynamic organization Competitive compensation Incentive plan through a gamified system