Customer Manager

Description

Job Summary: Responsible for managing accounts, building relationships, developing business, offering customized solutions, and collaborating internally to enhance the customer experience. Key Highlights: 1. Build strong and long-lasting relationships with customers 2. Develop new business opportunities 3. Customer-oriented profile with creative problem-solving skills Responsibilities * Serve as the primary point of contact for your accounts and customers * Build strong and long-lasting relationships based on trust * Develop new business opportunities with existing and new customers * Offer customized solutions that meet customers' needs and objectives * Respond promptly to requests and resolve issues efficiently * Achieve and exceed daily retention and sales targets * Collaborate with internal teams to improve the overall customer experience What We Look For * Fluency in Brazilian Portuguese (spoken and written) * Proven experience in sales, account management, or customer relationship management * Strong negotiation and communication skills for a telephone-based role * Ability to manage multiple accounts and work under pressure * Customer-oriented, flexible, and creative problem-solving profile * Energy, enthusiasm, and a collaborative mindset * A degree in Economics, Finance, or related fields is considered an advantage We Offer * Base fixed salary, including meal allowance of €950.00 + €100.00 * Monthly performance bonuses * Comprehensive training on global financial markets * Incentives and competitions with prizes and external activities * Vila Nova de Gaia, located directly in front of the metro station, is an excellent option for professionals seeking a balance between career, culture, and quality of life—combining proximity to Porto, affordable cost of living, and rich cultural offerings More information: https://crystalalgorithm.com/pt\-br/ Job Type: Full-time Compensation: €950.00 - €1,050.00 per month Work Location: On-site