CAFÉ OPERATOR

Description

Job Summary: We are seeking a professional to ensure the smooth operation and service quality of our establishment, with a focus on excellence in customer service. Key Highlights: 1. Ensure the smooth operation of the establishment and efficient customer service 2. Maintain high standards of quality in customer service 3. Provide a positive and welcoming experience We count on you to **Ensure the smooth operation of the establishment:** Carry out and promote the necessary procedures for efficient operations, from preparation to customer service. **Guarantee service quality:** Maintain high standards of quality in customer service, offering a positive and welcoming experience to every customer. **Deliver Excellent Service:** Provide attentive and personalized service, ensuring customer satisfaction and encouraging repeat visits. Therefore, bring with you **Affinity with Food Service and Cafés:** Genuine interest in this field, with willingness to learn and grow. **Relevant Experience:** Preferably prior experience in food service, cafés, or similar roles. **Proficiency in IT Tools:** Knowledge of Office tools and Winrest software will be an advantage. **Technical Training in Food Service/Hotel Management:** Technical-vocational training in this field is highly valued and considered a differentiating factor. **What we offer you:** * Meal allowance, either as a monetary benefit or via Dá Card (whichever is more advantageous to you); * Telecommunications plan including voice, data, and equipment for permanent employees; * Internal Mobility Programs to promote talent; * Health and Life Insurance (for permanent employees), with optional extension of Health Insurance to family members under favorable conditions; * Onboarding and initial training program, continuous learning platform, and Financial Literacy Program; * Academic Awards and Merit Scholarships for employees' children (regular and inclusive education), as well as Holiday Programs during school breaks; * Newborn Kit for your upcoming baby; * Annual Flu Vaccination, including administration (voluntary participation); * Somos Sonae Program, providing psychosocial, financial, and legal support to employees; * Mental Health Promotion Programs and Nutrition Consultations; * Discount and Partnership Program with over 300 leading brands; * Competitive salary.