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Job Summary: We are seeking a responsible professional to perform front desk and resident support duties at a Senior Residence, with emphasis on organization and interpersonal relationships. Key Highlights: 1. Prior work experience in the role is valued 2. Excellent interpersonal communication skills 3. Opportunity for continuous training Contract Type Indefinite-term Contract Job Description Main Functions and Responsibilities Collecting and delivering correspondence; Guiding visitors; Answering telephone switchboards; Monitoring access points and assuming responsibility for front desk duties; Completing entry and exit documentation for residents; Assisting residents with luggage transportation to and from rooms, while exercising mandatory and discreet control over packages brought into the facility; Monitoring entries and exits of residents, family members, and visitors; Maintaining the access regime established by management for residents and visitors to various institutional areas; Assuming responsibility for resident transfers both within the institution and to external services such as ambulances, buses, etc. Creating individual resident files upon admission and updating records monthly. Profile 12th grade education. Good knowledge of MS Office. Prior work experience in the role; Ability to work effectively in a team; Strong sense of responsibility; Good interpersonal communication skills; What We Offer Indefinite-term Contract, 40 hours per week; Salary commensurate with demonstrated experience; Meal allowance; Birthday day off; Continuous training. Type of Facility Type of Facility Senior Residence Job Location Location Europe, Portugal, Castêlo da Maia Candidate Criteria Minimum Required Experience Level 1 year or more Required Education Yes Minimum Required Qualification Level 6\- Others
