Shift Manager – Lisbon

Description

Job Summary: Padaria Portuguesa is seeking a Shift Manager to support the store’s operational management, ensure excellence standards, and coordinate the team with a focus on customer satisfaction. Key Highlights: 1. Career opportunity in a solid and leading company in Portugal 2. Onboarding program and theoretical and practical training 3. Dynamic and close-knit working environment Do you want to join a rapidly expanding company offering opportunities for professional growth? Then join the team of PADARIA PORTUGUESA!   Our story began 15 years ago, and we believe what differentiates us as a brand is the high-quality products we produce, our continuous innovation capability, our commitment to sustainability and the circular economy—but what truly makes us special are our People and our focus on serving our Customers better and more effectively every day. Padaria Portuguesa is looking for a Shift Manager who wants to make a difference and play a key role in customer service and management of one of our stores.   Your responsibilities will include: Supporting the store’s operational management; Ensuring implementation and promoting correct execution of procedures and excellence and quality standards (service, maintenance, equipment); Performing store and cash register opening and closing; Ensuring compliance with HACCP regulations; Guaranteeing the store is fully prepared in terms of product availability, staffing, and cleanliness; Managing customer complaints; Conducting daily, weekly, and monthly inventories and planning orders.   What we are looking for: Completion of secondary education (12th grade); Minimum 1 year of experience in similar roles; Strong customer orientation; Team coordination skills and process orientation; Availability to work rotating shifts (06:00–21:00).   What we offer: A 2-day Onboarding program at our Training Academy (theoretical and practical training); Opportunity to build a career within a solid and nationally recognized Portuguese company; Enhanced vacation entitlement: up to 25 annual vacation days; Two rotating weekly days off; 50% discount on our products; Health insurance upon confirmation of employment; A dynamic and highly collaborative working environment.   Don’t miss this unique opportunity to get hands-on and become part of Padaria Portuguesa’s story!     Padaria Portuguesa values diversity and inclusion. All applications will be considered without distinction based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or age.