Shift Supervisor

Description

Job Summary: We are seeking a Shift Supervisor for a Plant-Based Café/Restaurant, obsessed with Customer Experience and enthusiastic about leading a team to deliver exceptional service. Key Highlights: 1. Team leadership in a restaurant environment 2. Focus on customer experience and service quality 3. Innovation and supervision in collaboration with Kitchen and Management Candidate Profile We are looking for a Shift Supervisor for a Plant-Based Café/Restaurant. The candidate must be obsessed with Customer Experience, enthusiastic about welcoming guests, and possess a positive, constructive attitude to lead a team. Responsibilities * Ensure excellent customer service aligned with the company's Mission and Values * Collaborate with Kitchen and Management to innovate, supervise (and elevate) the high standards of quality in our offerings and service * Manage people and plan/organize team tasks and schedules * Supervise daily restaurant operations Candidate Profile: * Enthusiastic and motivated * Methodical, organized, and rigorous, with attention to detail * Punctual and responsible * Leadership skills; essential for us are those that ensure communication that is both assertive and constructive * Resilient with excellent work capacity Requirements: * Proven experience (and ideally formal training) in front-of-house service / customer service * Experience and passion for team leadership in a restaurant environment * Proficiency in English; additional languages are preferred, given the high volume of tourists at the location * Availability to work weekends and holidays What We Offer: * Full-time daytime schedule * Two rotating weekly days off * In addition to base salary, we provide meal allowance and also lunch * Salary payments including thirteenth-month bonus Type of Position: Full-Time Compensation: €1,050.00 per month Work Location: On-site