Reception | OralMED Almada 2

Description

Job Summary: We are seeking a professional for our Clinic Reception team, responsible for patient reception and guidance, appointment scheduling, and administrative tasks. Key Highlights: 1. Personalized patient reception and guidance. 2. Clinical schedule management and process organization. 3. Opportunity for continuous training and career progression. **Who We Are:** OralMED Saúde Group is the first Portuguese group specializing in Dentistry. Today, we operate over 70 owned clinics, 4 dedicated laboratories, and a specialized healthcare contact center. We pursue a special mission: helping our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our Oral Health. **We are expanding our Clinic Reception team.** Reporting to the Clinic Coordination, our Reception team must ensure personalized reception, guiding patients upon clinic entry and exit. Daily responsibilities include: * Scheduling and confirming oral health consultations and check-ups by phone; * Managing the clinical schedule; * Organizing and maintaining patient records, including billing and payments; * Recording daily activities in internal control logs and other administrative tasks. **Working Hours:** Full-time, rotating shifts from Monday to Saturday, between 8:30 AM – 8:30 PM. **We Offer:** Competitive compensation within the sector, initial and ongoing training, and opportunities for career progression. **Experience We Prefer:** * Minimum education level: 12th grade; \- Minimum of 2 years’ professional experience in customer service; * Experience in administrative roles; * Proficiency in computer applications; * English fluency (preferred). **Working in Healthcare Starts With Caring — Therefore, We Seek Professionals Who Are:** * Patient-wellbeing oriented and enjoy public interaction; * Recognized for their friendliness, communication skills, ethics, and professional pride; * Motivated by teamwork; * Dynamic, organized, and capable of multitasking; * Focused on continuous learning and professional growth. **Does Our Mission Inspire You?** If you value our Mission, join us and grow with us! Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click the job posting link.