




Summary: The IT Ops role ensures the stability, performance, and reliability of production environments within an Agile and DevOps framework. Highlights: 1. Contribute to technical solution design and integrate infrastructure needs 2. Ensure monitoring, supervision, and service reliability 3. Drive continuous improvement through automation and optimization **Company Description** Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology\-driven company, Inetum is the place for you! Come be part of Inetum! **Job Description** The IT Ops ensures the **stability, performance, and reliability of production environments** within an Agile and DevOps framework. **Key Responsibilities** * Contribute to the **technical solution design**, ensuring production and security requirements are included * Integrate **infrastructure and operational needs** into the product backlog * Support and train teams on **production best practices** * Facilitate **deployment and availability of production resources** * Ensure **monitoring, supervision, and service reliability** * Maintain environments (Prod \& Non\-Prod) and resolve **operational issues** * Drive **continuous improvement** (automation, performance, optimization) **Overall Mission** Guarantee that solutions are **production\-ready, secure, scalable, and efficiently operated**. **Qualifications** Tools \& Methodologies * Monitoring tools: ElasticSearch, Grafana, Prometheus, Dynatrace * DevOps stack: GitLab, Jenkins, Artifactory, SonarQube, Ansible, Mattermost * Containers: Docker, Kubernetes * Methodologies: Agile \& DevOps Languages * English B2\+ Essential: * 2\+ years of experience in IT infrastructure \& production operations * Knowledge of IT risk \& cybersecurity * Strong coordination, delegation, and analytical skills * Critical thinking and ability to summarize effectively * Proactive, committed, and able to coach others


