Fleet Support

Description

Job Summary: JAP Group is seeking a Fleet Support professional to manage and optimize the vehicle fleet, ensuring vehicle availability and operational condition, while supporting customers and Sixt operations. Key Highlights: 1. Commitment to the evolution and diversity of markets and teams 2. Integration into a solid Group with growth-oriented projects 3. Opportunity for professional development and career progression A century-old reference in the automotive and mobility sector, JAP Group represents 15 automotive brands across more than 60 sales and repair locations. It owns **CARBY**, **MATRIZAUTO** (the country’s largest *megastore* for semi-new and used vehicles), and holds the **SIXT** rent-a-car master franchise in Portugal. Nationally, it is also a benchmark in the agricultural and industrial machinery and cargo handling equipment market through Entreposto Máquinas — the official representative of over 10 brands in this sector. In Africa, the Group operates in Angola, Kenya, Uganda, and Tanzania, where it is an expanding force in the heavy vehicle (MAN) and agricultural/industrial machinery markets. In Mozambique, under the Entreposto brand, it is a leading provider of mobility solutions — including light and heavy vehicles, agricultural and industrial machinery, and related services. Joining the JAP universe means committing to evolution and diversity across markets, customers, geographies, people, and teams. If you are looking for an attractive professional challenge, this project is for you! **Fleet Support** ================= **Responsibilities** --------------------- * Analyze customer reservations and fleet stock levels across stations to ensure all stations have the vehicles selected by customers, in optimal operating and presentation condition; * Organize the station so that vehicles are parked by group, optimizing space and time during vehicle handover to customers; * Arrange and authorize vehicle relocations, generate transfer slips, and inform subcontracted staff, if necessary, of required relocations; * Conduct internal audits by randomly inspecting vehicles and cross-checking against existing computerized records; * Report mechanical issues reported by customers upon vehicle return; assess the vehicle’s condition; request towing and dispatch to the workshop; verify mileage and fuel level; and issue refueling instructions, if needed; * Activate, on the platform, the indication that vehicles are ready for dispatch, alerting subcontracted staff to position vehicles appropriately in the parking area; * Ensure all vehicles carry the documentation required for legal compliance and internal standards; * Deliver vehicles to customers, explaining vehicle-specific features and clarifying questions when necessary; * Perform vehicle check-in upon customer returns, inspecting and recording any damages; * Register fuel receipts issued by Sixt on the platform for cost control; * Monthly analyze the fuel report, cross-check data against registered entries to detect and correct errors; * Submit monthly information regarding Via Verde devices per station for inventory control; * Remove vehicles from the platform upon notification from Central Services regarding scheduled maintenance, rendering them unavailable for rental, and notify subcontracted staff to dispatch them to the workshop; * Carry out other tasks not specified above, essential to achieving objectives and ensuring smooth Sixt operations. **Profile** ---------- * Minimum compulsory education (12th grade); * Minimum 1 year of professional experience, preferably with fleet management knowledge; * English language proficiency; * Availability to work rotating shifts; * Class B driving license. **We Offer** -------------- * Integration into a solid and reputable Group actively implementing multiple growth projects; * Training and opportunities for professional and personal development; * Real opportunity for career progression aligned with performance and demonstrated competencies; * Favorable working conditions and social benefits (Health Insurance and Life Insurance).