Fleet Support

Description

Job Summary: Professional responsible for fleet analysis and organization, vehicle management, and customer support, ensuring operational efficiency and customer satisfaction. Key Highlights: 1. Integration into a solid and credible group with growth-oriented projects. 2. Professional and personal training and development. 3. A genuine opportunity for career advancement. **Responsibilities** --------------------- * Analyze customer reservations and fleet availability across all stations to ensure each station has the vehicles selected by customers, in optimal operating and presentation condition; * Organize the station so that vehicles are parked by category, optimizing space and time during vehicle handover to customers; * Arrange and authorize vehicle relocations, generate transfer slips, and inform subcontracted staff, if necessary, of scheduled relocations; * Conduct internal audits by randomly inspecting vehicles and cross-referencing with existing computerized records; * Report mechanical issues communicated by customers upon vehicle return; assess the vehicle’s condition; request towing; dispatch to the workshop; verify mileage and fuel level; and issue refueling instructions if required; * Activate, on the platform, the indication that vehicles are ready for dispatch, notifying subcontracted staff to position vehicles appropriately in the parking area; * Ensure all vehicles carry the necessary documentation to comply with legal requirements and internal policies; * Deliver vehicles to customers, explaining vehicle-specific features and addressing questions as needed; * Perform vehicle check-in upon customer return, inspecting and recording any damages; * Record Sixt fuel vouchers on the platform for cost control; * Analyze the monthly fuel report, cross-checking data against recorded entries to detect and correct errors; * Submit, monthly, information regarding Via Verde devices per station for inventory control; * Remove vehicles from the platform upon notification from Central Services regarding scheduled vehicle maintenance, rendering them unavailable for rental, and alert subcontracted staff to dispatch them to the workshop; * Carry out other tasks not specified above, essential to achieving objectives and ensuring Sixt’s smooth operation. **Profile** ---------- * Minimum mandatory education (12th grade); * Minimum one year of professional experience, preferably with fleet management knowledge; * English language proficiency; * Availability to work rotating shifts; * Category B driver’s license. **We Offer** -------------- * Integration into a solid and credible group currently implementing multiple growth initiatives; * Training and opportunities for professional and personal development; * A genuine opportunity for career advancement, aligned with performance and demonstrated competencies; * Favorable working conditions and social benefits (Health Insurance and Life Insurance).