Trofa Saúde positions itself as a global health project, integrating an extensive network of hospital units, with the primary objective of improving how we care for our clients and satisfying their needs. With this purpose in mind, we continue to grow and are seeking to strengthen our team with a Receptionist (m/f) for Trofa Saúde Guimarães. **On a daily basis, your responsibilities will include:** * Ensuring client admission and guiding clients; * Scheduling, rescheduling, and canceling medical appointments and examinations; * Billing medical procedures according to established rules and procedures; * Managing customer complaints and ensuring their proper referral; * Contacting clients, third parties, or insurance companies to resolve billing issues or matters related to claims. **What we value:** * Completion of 12th grade, a professional technical course of equivalent level, or a bachelor’s degree; * Proficiency in computer applications from an end-user perspective; * Knowledge of billing processes (preferred); * Strong communication and interpersonal skills; * Results-oriented mindset; * Dynamism and proactivity; * Availability to work rotating shifts. **What we offer:** * Integration into a leading group in the Portuguese private healthcare sector; * Professional stability; * Opportunities for career advancement; * Health insurance; * Performance bonuses; * Commercial discounts with various partners. **Join our team—submit your application today!** Our Group is committed to fostering a workplace that promotes diversity, inclusion, and equal employment opportunities, without distinction based on race, color, sex, age, creed, religion, nationality, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and expression, or any other legally protected status.