Installation Technician, Lisbon

Description

Job Summary: Installation/Maintenance Technician to install and maintain electronic security systems, with a focus on autonomy, diagnostics, and customer satisfaction in both corporate and residential environments. Key Highlights: 1. Integration into a world-leading private security company 2. Continuous training and professional development 3. Dynamic and collaborative work environment Securitas, a global leader in the private security sector, strongly focused on integrated technological security solutions and physical protection, is seeking an Installation/Maintenance Technician responsible for installing and maintaining electronic security systems for corporate and residential clients. This role requires technical knowledge, field autonomy, diagnostic capability, and a strong focus on customer satisfaction, ensuring efficient and secure operation of installed equipment. **Key Responsibilities:** · Perform tasks supporting technicians during installations and maintenance activities; · Ensure accurate documentation of support provided during installations/maintenance in technical reports; · Provide remote technical support (phone, Teams, email, videoconference) or on-site support when required; · Assist field technicians in fault diagnostics, system configuration, and testing; · Interpret technical drawings, electrical schematics, and equipment manuals; · Produce or update technical documentation, tutorials, checklists, and FAQs; · Support technician training; · Liaise with manufacturers as needed (for second-level support). **Education and Experience** * Professional qualification in Electronics, Electrotechnics, Telecommunications, or a related field. * Prior experience in installation and maintenance of security systems (preferred). * Security Technician certification — valued. **Technical Knowledge** * Knowledge of IP networks (basic configuration, routers, switches) * Proficiency with alarm control panels, DVR/NVRs, IP cameras, and management software * Sensors, control panels, DVRs/NVRs, monitoring software * Ability to read technical schematics and electronic project diagrams * Technical English for reading manuals and videos. **Personal Competencies** * Autonomy and accountability * Problem-solving and diagnostic ability * Strong communication skills and customer orientation * Rigor, organization, and attention to detail * Willingness to travel **What We Offer:** * Integration into a solid, industry-leading company in **Private Security**; * Continuous training and professional development opportunities; * Dynamic and collaborative work environment; * Permanent employment contract; *We promote and support a diverse workforce at all levels of the company. All qualified candidates will be considered for employment without regard to ethnicity, religion, gender, age, national origin, or disability. All candidates will be evaluated solely based on their ability, competence, and performance of the essential functions of the position.* Employment Type: Full-time Benefits: * Meal voucher/card * Health insurance Work Location: On-site