Operational Backoffice | Technical Teams Support

Description

Job Summary: We are seeking organized and dynamic professionals to strengthen our Operational Backoffice team, coordinating and supporting technical teams to ensure operational efficiency. Key Highlights: 1. Integration into a solid and growing project in the telecommunications sector. 2. Integration into dynamic teams with a strong spirit of mutual support. 3. Opportunity for career progression in a constantly evolving sector. **Location:** Loures, MARL **Job Description** Futurcabo continues to expand its operations and is looking to reinforce its Operational Backoffice team, providing support to Technical Teams. This team plays a fundamental role in the success of operations, being responsible for organizing, distributing, and monitoring the daily activities of field technical teams. Their work ensures that each intervention is planned, monitored, and executed efficiently, directly contributing to the quality of service delivered to our customers. We seek organized, dynamic, and results-oriented professionals capable of managing multiple priorities and ensuring the proper functioning of operational processes. **Main Responsibilities** · Coordinate and assign tasks to technical teams, ensuring optimal management of available resources; · Ensure operational monitoring of ongoing activities, tracking adherence to deadlines and defined objectives; · Manage requests, records, documentation, and scheduling related to technical interventions; · Monitor service statuses and ensure continuous updating of information in operational systems; · Coordinate with internal teams, partners, and field teams to ensure efficient resolution of operational issues; · Identify operational constraints and contribute to continuous process improvement; · Ensure compliance with company-defined procedures and quality standards. **Job Requirements** · Proven experience in operational backoffice, coordination, or technical team support roles; · Knowledge of the NOS operational environment and respective technical processes (preferred); · Familiarity with the Click platform (preferred); · Strong organizational, planning, and priority management skills; · Excellent analytical ability and attention to detail; · Good communication and interpersonal relationship skills; · Proactive, resilient profile with problem-solving orientation; · Availability for on-site work in Loures (MARL); · Availability to work rotating shifts, including weekends; · Valid documentation permitting employment in Portugal; **Conditions / What We Offer** · **Stability and Future:** Integration into a solid and growing project in the telecommunications sector; · **Attractive Salary Package:** Compensation aligned with experience and demonstrated competencies; · **Team Environment:** Integration into dynamic teams with a strong spirit of mutual support; · **Recognition:** Opportunity for career progression in a constantly evolving sector. Don’t miss the chance to join a leading and certified company. If you match this profile, we’ll provide you with the tools to succeed. Apply today! All applications will be treated confidentially, in accordance with data protection legislation. This opportunity is open to all individuals without discrimination; we strive to ensure our recruitment and selection process is inclusive and respectful of each individual’s uniqueness, creating a healthy and positive experience for everyone who engages with us. **Futurcabo — Connect with us, connect with this project!** Salary: €950.00 – €1,100.00 per month Benefits: * Commercial discounts * Free parking * Company mobile phone Work Location: On-site