Shift Manager

Description

Job Summary: Coordinate, develop, and motivate the team; manage the store; ensure standards and safety; and maintain equipment. Key Highlights: 1. Lead and develop a dynamic team 2. Join a rapidly expanding project across Europe 3. Opportunity to work in different stores About Us: Poke House is a fast-casual food chain and the European leader in Hawaiian poke. We launched in November 2018 with an extremely ambitious and professional team; we now operate 60 restaurants across Italy, Portugal, France, the UK, and Spain. We aim for rapid expansion across Europe, driven by swift growth and broad coverage on delivery platforms. Fueled by deep expertise in building food delivery businesses and strong digitalization applied to the Food & Beverage sector, Poke House has quickly become a global case study thanks to high digital sales revenue and an exceptionally attractive in-store experience. To reinforce our success, we are seeking a Shift Manager for one of our "Houses", who will support the Assistant Store Manager and Store Manager in achieving the company-defined goals for store and team management. About the Role: * Coordinate, develop, and motivate the in-store team, enhancing your colleagues' skills * Manage the cash register and the entire store to uphold—and whenever possible improve—our standards * Implement safety rules for staff, monitor HACCP compliance, and ensure the store remains clean and disinfected * Maintain and ensure proper functioning of all store equipment Soft Skills: * Passion for Food Tech * Goal-oriented * Organizational and analytical skills * Negotiation, conflict management, and feedback delivery * Entrepreneurial mindset and stress management * Flexible schedule * Enthusiasm and positive attitude * Teamwork and communication skills Requirements: * Experience as an Assistant Manager (ideally in restaurants, bars, or cafés) * Proficiency in Microsoft Office * English level B2/C1 What We Offer: * Employment contract and salary commensurate with candidate's seniority * Opportunity to join a project from day one and understand how a successful company grows and evolves * Possibility to work across all our stores, both within and outside Portugal * New colleagues and friends * Schedule: Full-time Type of Position: Full-time, Temporary Compensation: €1,000.00 – €1,100.00 per month Benefits: * Meal card/voucher Experience: * Team management: 1 year (Mandatory) Language: * English (Preferred) Work Location: On-site