**Digital Navigator for customer processes in banking from Portugal** Start your career in Lisbon or Porto. Choose your flexible on-site entry. **Your responsibilities** * You handle customer inquiries via phone, email, and chat * You explain digital banking features simply and clearly * You resolve issues with logins, transfers, and access * You precisely document every contact in the system * You directly share customer feedback with the team **Your profile** * You speak **fluent German**, **solid English** at **B2 level** * You hold an **EU citizenship** * You currently live in **Portugal** or will move there by **November** * You are interested in **digital financial processes** and **customer communication** * You have experience in **service or financial environments** * You work **methodically**, are **motivated**, and a true **team player** **What awaits you** * **Base salary** from **1,100 EUR gross**, **14 salaries per year**, up to **200 EUR bonus** * **Meal card**, fully usable for restaurants and groceries * **Coaches guide your onboarding** step by step * **Permanent contract** with clear development prospects * **Up to 12 months of free accommodation**, including Wi-Fi and cleaning * **Relocation support** for travel, transfer, and official matters * Exclusive discounts for **sports**, **food**, and **leisure activities** Start now and jump right in. Job type: Full-time Salary: Up to 1,500.00€ per month Application questions: * Do you hold an European citizenship? * Are you willing to live and work in Lisbon for at least 3 months? * Could you start working in Lisbon by end of November at the latest? * Do you speak German at native speaker level? (C2) * Do you speak practical everyday English? (at least B2)