GrupoConcept, the largest Portuguese franchising group operating in the beauty, aesthetics and wellness sector, owner of the brands BodyConcept and DepilConcept and with international presence, is seeking an **Operational Manager** to join the Expansion Department. **Functions** · Support and guidance during pre-opening and opening of pilot clinics · Analysis of commercial and technical performance of clinics · Sales and customer service training · Evaluation of procedures, guidelines and brand image · Supervision and auditing of clinics · Monitoring the opening of pilot clinics for Master Franchisees · Support in recruitment and selection of teams for Master Franchisee clinics · Assistance in implementing defined strategies to improve International Masters' performance · Management of Concept\+ cosmetic order requests from Masters **Requirements** · Bachelor’s degree in Management, Marketing or similar · Experience in sales and team management · Experience in managing and analyzing KPIs · Fluency in English **(eliminatory factor)** · Proficiency in MS Office **Profile** · Strong communication and interpersonal skills · Initiative and proactive mindset · Leadership ability · Positive and professional attitude · Organized and responsible. **Conditions** · Integration into a solid company within its sector; · Employment contract; · Base salary \+ bonuses **Contact** If you believe you are the candidate we are looking for, please send your CV to recrutamento@grupoconcept.com with the subject line "Expansão25". Job type: Full-time