Description
Job Summary:
We are seeking a dynamic and responsible professional to join a team focused on welcoming guests and optimizing processes, while valuing family, leading by example, and dynamism.
Key Highlights:
1. United and welcoming work culture, with a focus on family and setting an example.
2. Opportunity to optimize processes and exercise decision-making autonomy.
3. Professional development in an environment that values proactivity and collaboration.
We are a united team. Our mission is to welcome people so they feel at home and among family. We aim to impact the world through the example set by our team, our company, and the relationships we build with our guests.
Our core values are Family, Example, and Dynamism.
Responsibilities:
Preparing and cleaning apartments
Organizing and executing daily tasks
Purchasing
Guest service and support, both in-person and via telephone
Optimizing reservation management processes and equipment
Managing and performing check-in and check-out
Work organization
Supporting other necessary tasks
Socio-emotional Skills:
Responsible
Autonomous / Decision-making ability
Receptive / Cognitive flexibility
Seriousness
Dynamic / Hardworking
Sharing / Collaboration
Complex problem-solving
Basic Requirements:
Dynamic, hardworking, and proactive
Good spoken and written English proficiency
Basic knowledge of hotel software
Enjoyment of teamwork
Strong planning and organizational skills
Additional Assets:
Education in Hospitality
Appreciation for positive human relations
Ability to manage and optimize processes
Proactive presentation of ideas with solutions
Interest in learning more and expanding knowledge across all business areas and tools
Knowledge of additional languages
Purpose-driven work capability
Autonomy and decision-making ability
Rua Augusta, Lisboa
Employment Type: Full-time
Work Location: On-site