Store Assistant

Description

Job Summary: We are seeking a professional to provide in-store customer service in retail, focusing on perfumery, cosmetics, and Santa Casa lottery operations, ensuring a personalized and efficient shopping experience, with support for online operations. Key Highlights: 1. Integration into a stable company with a growth-oriented vision 2. Initial and ongoing training on products and customer service 3. Positive work environment and opportunities for internal advancement Beauty Stores is a family-rooted retail company with strong local presence, specializing in perfumery, cosmetics, stationery, personal hygiene, and complementary services—combining personalized in-store service with an expanding online operation. Our focus lies on trust, closeness to the customer, and continuous business development. Main Responsibilities: - Face-to-face customer service, ensuring a professional, efficient, and personalized shopping experience. - Active support in selling perfumery, cosmetics, stationery, and personal hygiene products, providing appropriate advice tailored to customers’ needs. - Management and operation of Santa Casa lottery games, including: - Sale of scratch cards - Registration of bets (EuroMillions, Totoloto, Placard, among others) - Prize verification and strict compliance with legal procedures - Restocking, organizing, and proper product display in-store. - Stock control, support during inventories, and identification of stockouts. - Cashier operations, invoicing, and daily closing. - Management of the online store, including: - Order preparation, picking, and packaging - Adding new items to the website (descriptions, prices, references, and images) - Basic support for updating products and content - Ensuring store space organization, cleanliness, and careful presentation. - General support for daily store management, ensuring adherence to internal processes. Desired Profile: - Strong customer orientation and commitment to service quality. - Sense of responsibility, accuracy, and attention to detail. - Ability to work autonomously and as part of a team. - Good communication and organizational skills. - Experience in customer-facing roles or retail (preferred). - Comfort using basic digital tools and online platforms. - Availability to work on Saturdays. - Knowledge of PHC What We Offer: - Integration into a stable company with solid values and a growth-oriented vision. - Initial and ongoing training (products, customer service, Santa Casa lottery, and online store). - Remuneration commensurate with the role and demonstrated experience. - Positive work environment and opportunities for internal advancement. Send your CV to mzi@lusoemp.pt and nd@lusoemp.pt Type of position: Full-time Type of position: Full-time/Integral Work location: On-site