HOUSEMAN

Description

Job Summary: Andaz Lisbon is seeking a Houseman to provide operational support to the housekeeping team, ensuring immaculate public areas and a memorable experience for guests. Key Highlights: 1. Luxury hospitality experience highly valued. 2. Collaboration with diverse teams to deliver an integrated guest experience. 3. Professional growth opportunities and benefits at Hyatt hotels. Summary Recently opened, Andaz Lisbon is an exciting luxury lifestyle hotel in Portugal’s capital and represents a significant milestone in Hyatt’s continued expansion across Southern Europe. Andaz Lisbon is Hyatt’s second hotel in Lisbon. Located in the heart of vibrant Lisbon’s Baixa district, along the city’s main pedestrian thoroughfare—Rua Augusta—the hotel spans five distinct buildings, including the former headquarters of one of Portugal’s leading banks, Banco Português de Investimento (BPI). The central building houses 170 guest rooms, while the four satellite buildings offer a selection of exclusive private suites. As a unique urban resort in the city center, Andaz Lisbon invites guests to fully immerse themselves in local culture and experience the true essence of Lisbon. We are currently seeking a Houseman to join our team at Andaz Lisbon! This role will provide operational support to the housekeeping team, ensuring public areas remain immaculate and aligned with the brand’s contemporary and sophisticated identity. It is a pivotal position in creating a memorable guest experience through attention to detail, proactivity, and highly personalized service. **Key Responsibilities:** * Assist in preparing and organizing cleaning carts and restocking linens and other supplies. * Collect and distribute linens, towels, amenities, and other items across floors and guest rooms. * Maintain cleanliness and organization of hallways, floor-level common areas, and service zones. * Assist with room cleaning during peak occupancy periods or as requested. * Move furniture, assemble extra beds, cribs, and other equipment as required. * Respond promptly to special guest requests, maintaining discretion and courtesy. * Immediately report any irregularities, maintenance needs, or lost/found items to supervision. * Strictly adhere to brand-defined quality, hygiene, and safety standards. * Collaborate with other departments (maintenance, front office, concierge) as needed to ensure an integrated guest experience. Qualifications * Prior experience in hospitality or professional cleaning services, preferably in luxury or boutique hotels. * Physical capability to lift moderate weights and move agilely over extended periods. * Keen attention to detail and refined aesthetic sensibility. * Proactivity, discretion, and strong interpersonal communication skills. * Basic English language skills are a plus. * Commitment to service excellence and team spirit. * Interest in joining a culture focused on innovation, style, and service personalization. * Frequent interaction with discerning, cosmopolitan guests. * A modern environment emphasizing wellness, design, and authentic experiences. If this sounds interesting and resonates with you, go ahead and apply! We look forward to receiving your application! Care connects us to Hyatt: we open doors, welcome you, and care for you. And we offer a wide range of benefits, including: * Long-term professional growth opportunities; * A motivated and connected team; * 12 complimentary nights per year at other Hyatt properties worldwide, plus colleague rates and discounts; * And a company that truly cares. Be part of something bigger. Make a difference in people’s lives. Join a company that values empathy, wellness, respect, integrity, experimentation, and inclusion. Discover why Hyatt is consistently ranked among the world’s best places to work.