Summary: This role involves leading the TeC Branch, managing resources, overseeing project execution, providing technical advice for Academy operations, and ensuring quality and continuous improvement. Highlights: 1. Lead TeC Branch operations and resources 2. Provide specialist advice for Academy operations 3. Drive continuous improvement of services and platforms * Management * Academy Operations * Academy Learning Environment **Required Security Clearance:** NATO SECRET **DUTIES AND ROLE** * Head of TeC Branch responsible for planning and managing TeC Branch team and resources, and execution of Program of Work. * Provision of specialist advice and support to Academy operations. * Coordination with other Academy Branches. * Technical leadership to projects and service. * Quality control of TeC Branch services delivery and outputs. * Communications and reporting to Academy leadership and Academy stakeholders. * Continuous improvement of TeC Branch services, products and platforms, data, and processes. * Lifecycle and obsolescence management oversight. * Technical coherence related to the Academy Learning Environment. * Technical issue, risk and dependency management. * Security compliance and CISPIA coordination, and compliance with Agency policy and procedures. **SKILL, KNOWLEDGE \& EXPERIENCE** * The candidate must have a currently active NATO SECRET security clearance. * A minimum requirement of a Master's degree at a nationally recognized/certified University in a Computer and Information Technology science or engineering related program and 5 years experience in designing, developing, integrating, securing, operating and maintaining a digital ecosystem that enables learning innovation, learning design and development, learning management, and learning delivery in an on premise and enterprise environment or equivalently complex digital ecosystem. * A minimum of 5 years experience in managing a team of IT professionals, moderating technical discussions with multi\-disciplinary teams, overseeing (as technical lead) a large portfolio of IT projects and service delivery, and applying analytical and systems thinking to complex problems. * Demonstrated experience managing and guiding resources (including outsourced resources), planning and prioritizing work, managing dependencies, issues and risks and ensuring quality. * A minimum of 5 years of experience in system integration and build, testing, operations and maintenance, and technical coordination or lifecycle management within complex IT environments. * Proven experience working across multiple technical domains, including applications, infrastructure, networking and cyber security. * Experience operating in structured, policy\-driven environments with defined governance and security requirements. * At least 5 years of practical experience in developing systems design, planning requirements specification for military CIS/C4ISR systems or similar complex IT systems and driving the architecture to implementation and operations. * Sound practical knowledge and experience of service delivery and service provisioning policies, methodologies, processes and tools; familiarity with IT service management practices (e.g. ITIL). * Recent experience with cloud computing services and SaaS, PaaS, and IaaS, virtualized environments or self\-service laboratory solutions. * Experience with system and network automation. * Experience supporting security accreditation and compliance activities. * Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders, build and manage strong partnerships. * Proven ability to effectively communicate orally and in writing, with good briefing skills. * Experience working in a combined civilian and military organization. * Experience working in a large multi\-national or international organization. * Experience in training, education or mission\-support environments involving CIS systems.