Job Summary: The Midas network is seeking a proactive and empathetic Workshop Receptionist to manage customer interactions, perform administrative and operational tasks, and ensure customer satisfaction. Key Highlights: 1. Receive and manage customer contact, representing the Midas brand image. 2. Assist in the administrative, financial, and operational management of the workshop. 3. Ensure customer satisfaction and loyalty with empathy and autonomy. ### **Job Posting Information** Type of Requirement **Recruitment**Opening Date **27\-05\-2026**INR/INE Code **P0049**Company **Midas**District/Municipality **Lisboa**City **Carregado**Postal Code **2580\-461**Country **Portugal**Job Type **Full time**Industry **Automotive**### **Job Description** Midas is the world leader in multi-brand automotive maintenance and service. We are part of Salvador Caetano, and our mission is to care for drivers and their vehicles sustainably, contributing to daily safety and peace of mind. We achieve this by upholding values such as service quality, trust, proximity, and transparency. Working at Midas means facing new challenges every day. We are constantly on the move, seeking the best talent to join our teams and contribute to business growth. If you are bold, continuously strive to surpass your own best performance, and identify with customer proximity, hand us the key to your career! What It Means to Be a Midas Workshop Receptionist: * Welcome customers at the workshop * Manage customer contact (phone, email), quotations, and invoices * Collaborate with the workshop manager on administrative, financial, and operational management * Perform cleaning and organization tasks within the workshop * Ensure customer satisfaction and loyalty * Represent the Midas brand image * Demonstrate empathy and strong customer relationship skills * Be goal-oriented * Work autonomously and effectively within a team What We Offer: * Productivity bonuses * Health insurance * Life insurance * An additional vacation day * Continuous training * Career progression opportunities * Integration into a dynamic, youthful team * Integration into a rapidly expanding network and the largest Portuguese automotive group What We Value: * Secondary education (12th grade or equivalent) * Experience and/or aptitude for workshop service management (mandatory) * Experience in customer service and sales * Proficiency in Microsoft Office and information systems At Salvador Caetano, we help people move. At Salvador Caetano, we aim to contribute to an inclusive and representative future. We believe that diverse talent empowers our teams, fosters innovation-friendly environments, and supports business evolution. Here, we encourage diversity and embrace inclusion—regardless of age, gender, ethnicity, or religion. Salvador Caetano promotes equal opportunity and ensures integration into a culture grounded in dignity and respect for all individuals.
João Santos
Indeed · HR
João Santos
Indeed · HR
