Workplace Platform Lead

Description

Summary: As the Workforce Platform Lead, you will manage IT infrastructure, including physical network, server applications, and software, ensuring optimal performance and compliance. Highlights: 1. Manage and maintain critical IT infrastructure components 2. Contribute to disaster recovery and continuous improvement initiatives 3. Ensure compliance with IT governance and security policies Join a Market Leader: Hovione is an independent family owned international group of companies. From the beginning, we have set ourselves above and apart through our innovative technological and productive capabilities, reaching a top spot in the world market as an integrated Contract Development and Manufacturing Company dedicated to helping Pharmaceutical Customers bring new and off\-patent drugs to market. Our people are the main asset for our continued success. Reaching over 1950 team members, from 36 different nationalities, that are located across Asia, Europe and North America (Portugal, US, Macao, Ireland, China, Hong Kong, Japan, India, and Switzerland), including 4 production sites. Working at Hovione means reaching for innovation and excellence in everything we do: for our clients, our partners and, above all, our patients. That is why we are In it for life. You will be responsible to:: **The Role** As the Workforce Platform Lead, you will be required to manage the IT infrastructure within Hovione, including the physical network as well as server applications and software. Configure, install, maintain and upgrade server applications and hardware. * Support senior team members in daily **IT system administration** activities * Monitor, maintain, and troubleshoot hardware, software, networks, and operating systems to ensure optimal performance * Assist with selection, installation, configuration, testing, and upgrades of IT infrastructure components * Identify, mitigate, escalate, and resolve infrastructure issues in a timely manner * Collaborate with IT Helpdesk to meet service level agreements and ensure system availability * Maintain IT infrastructure inventory and oversee backup management processes * Contribute to disaster recovery planning, testing, and continuous improvement initiatives * Implement and support security policies, system access controls, and routine security evaluations * Ensure compliance with IT governance, GMP, HSE, and company policies while delivering tasks safely, efficiently, and on time. We are looking to recruit a Candidate:: * Degree in Information Technology or related scientific field (mandatory) * 3–5 years’ experience in IT infrastructure administration, helpdesk, or IT technician roles * Strong knowledge of current IT infrastructure technologies and IT Service Management * Fluent in English * Proficient in MS Office and general computer applications * Demonstrated ability to work in accordance with established rules, procedures, and standards **Hovione is a proud Equal Opportunity Employer** Inclusion and diversity are key to us. At Hovione, that means a work environment where differences are valued, and everyone is treated with fairness and respect. We want all our team members worldwide to feel supported, respected, and have the opportunity to achieve their full potential, regardless of their age, gender, religion, disability, sexual orientation or ethnicity.