Description
Job Summary:
A customer service and administrative support professional responsible for managing workflow, clarifying inquiries, and handling complaints.
Key Highlights:
1. Excellent customer service and administrative support
2. Management of workflow and clarification of doubts
3. Customer guidance and results-oriented approach
Main Responsibilities and Tasks:
\- Deliver excellent customer service;
\- Manage the inflow and outflow of work in the laboratory;
\- Clarify doubts regarding appointments;
\- Respond effectively to information requests via telephone or email;
\- Handle complaints and issue administrative documents;
\- Provide administrative support whenever necessary.
Requirements:
\- Compulsory education level (minimum requirement);
\- Relevant professional experience for the role;
\- Proactivity and initiative;
\- Sense of responsibility and professionalism;
\- Strong organizational skills;
\- Customer orientation and results-driven mindset;
\- Team spirit.
Employment Type: Full-time
Compensation: €950.00 \- €1,150.00 per month
Educational Qualifications:
* Secondary education (Mandatory)