Description
Summary:
This Mid-Level Application Support role seeks a Technical Expert to maintain and support critical business applications, combining technical troubleshooting, automation, and stakeholder interaction.
Highlights:
1. Opportunity in a mission-critical environment
2. Exposure to cloud technologies and modern infrastructure
3. Balance of technical depth and business interaction
#### **APPLICATION SUPPORT WITH JAVA / C\# (HYBRID MOSCAVIDE)**
Portuguese company hires for hybrid position
Location: Moscavide, Lisbon
* ️ Only candidates already based in Portugal will be considered
Work Model: Hybrid (2 days/week on\-site)
️ Language Requirements: **English (Fluent)**, **Portuguese (Native)**
Seniority: Mid\-Level (3\+ years)
Rate €2500 \- 2800 RV
* ️ Instructions: Please send your CV in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success
#### **About the Role**
We are looking for a **Technical Expert in Application Support** to join a dynamic team responsible for maintaining and supporting critical business applications. This role combines **technical troubleshooting**, **automation**, and **close interaction with business stakeholders**, ensuring high availability and performance of key systems.
#### **Key Responsibilities**
* Provide **application support** for business\-critical platforms (eFrame \& Aggregator)
* Handle **support requests**, incidents, and information inquiries
* Ensure **incident resolution within SLA**, including production issues
* Troubleshoot **infrastructure\-related problems** in collaboration with network and IT teams
* Communicate effectively with business stakeholders during **major incidents**
* Automate **deployment and configuration processes** for improved efficiency
* Manage **application installations and parametrization** across UAT, Preproduction, and Production environments
* Support business needs and **analyze new requirements**
* Perform **impact analysis** for change requests and coordinate implementations
* Contribute to **infrastructure activities** (DR tests, backup/restore, certificate renewals)
* Develop and execute **test plans** to validate system changes
* Ensure compliance with **security, controls, and data privacy standards**
* Participate in **capacity planning** and **FinOps optimization initiatives**
* Provide occasional support during **critical periods (including limited weekend coverage)**
#### **Required Skills \& Experience**
* Minimum **3 years of experience** in application support or similar roles
* Strong experience with **Java and/or C\# development**
* Knowledge of **Cloud platforms (especially Azure)**
* Experience with **Shell Scripting**
* Familiarity with **SQL Server and/or MongoDB**
* Understanding of **security best practices** in development and deployment
* Experience with **CI/CD pipelines and automation tools** (nice to have)
* Experience in **software configuration and installation** (eFrame/CleverSoft is a plus)
* Degree in **Computer Science, IT, or related field**
* **What Makes This Role Attractive**
* Opportunity to work in a **mission\-critical environment**
* Exposure to **cloud technologies and modern infrastructure**
* Strong focus on **automation and optimization (FinOps)**
* Collaboration with **cross\-functional international teams**
* Balance between **technical depth and business interaction**
#### **Keywords**
Application Support, Java, C\#, Azure, Cloud, Shell Scripting, SQL Server, MongoDB, CI/CD, Automation, Infrastructure, FinOps, Incident Management, Troubleshooting, eFrame, CleverSoft, Lisbon, Hybrid
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