Description
Job Summary:
We are seeking a passionate leader in the foodservice industry to coordinate and supervise the team, ensuring service excellence and a unique experience for our customers.
Key Highlights:
1. Lead, manage, and supervise the team to ensure exceptional customer service.
2. Dynamic work environment with career progression opportunities.
3. Ongoing training and a strong focus on enhancing the customer experience.
Founded in 1998, Plateform is a Portuguese foodservice group with 100% Portuguese DNA. Its restaurant portfolio includes 28 brands and approximately 150 restaurants. We strive to deliver unique experiences — from exploring diverse gastronomic universes to creating memorable moments for our customers.
**If you are passionate about the foodservice industry, this is the perfect opportunity for you!**
**What we expect from you:**
* Directly support all restaurant operations;
* Coordinate and supervise the team during your shift, ensuring adherence to service standards;
* Ensure implementation of action plans and monitor operational performance;
* Plan and place orders, and conduct inventory checks;
* Comply with HACCP requirements;
* Manage complaints and conflicts;
* Welcome and train new team members.
**In essence…**
You will be responsible for leading, managing, and supervising a team! Your MISSION will involve coordinating team tasks and motivating them to achieve a shared goal: delivering exceptional service and a unique customer experience!
**What we are looking for:**
* Leadership, accountability, and strong communication skills;
* Results-oriented mindset;
* Understanding of stock management and cost control;
* Ability to make quick decisions and solve problems effectively;
* Fluency in English;
* Organization, precision, and attention to detail;
* Team spirit and a positive attitude under pressure.
**What we offer:**
* Integration into a solid, dynamic, and expanding group;
* Flexible salary (possibility to advance part of your salary);
* Additional 3 vacation days;
* Complimentary meals at the workplace;
* Birthday day off sponsored by the company;
* Integration into a young and dynamic team;
* Career progression opportunities;
* Full-time position with rotating shifts;
* Consecutive working hours with two weekly days off (consecutive);
**Are you the perfect ingredient?**
**Apply now!**
Employment type: Full-time
Work location: On-site