Description
Job Summary:
PCDIGA is recruiting a Store Employee for customer service, sales advice, cash handling, merchandise management, and technical support in Leiria.
Key Highlights:
1. Integration into a young and dynamic team
2. Initial training
3. Incentive plan through a gamified system
PCDIGA, the market leader in specialized IT retail in Portugal, is currently recruiting a Store Employee for its Leiria store.
**Responsibilities:**
* In-store customer service for PCDIGA customers, ensuring full satisfaction;
* Providing optimal sales advice to customers;
* Managing conflicts and complaints;
* Supporting all team needs;
* Cash handling;
* Ensuring inbound and outbound merchandise operations and proper storage;
* Conducting periodic inventories;
* Using computer systems (Microsoft Office, SAP, Zendesk, Talkdesk...);
* Analyzing, diagnosing, and resolving incidents;
* Replacing warranty-covered parts, cleaning equipment, and performing tests.
* Compulsory education (12th grade);
* Availability to work rotating shifts, including weekends;
* Experience in sales, analysis, and repair of IT equipment (preferred);
* Strong customer orientation;
* High degree of organization, responsibility, and commitment;
* Results-oriented mindset and enthusiasm for teamwork.
**We Offer:**
* Initial training
* Integration into a young and dynamic team
* Competitive compensation aligned with the role
* Incentive plan through a gamified system