Description
Job Summary:
We are seeking a Customer Support Assistant to provide specialized support in the banking area, ensuring high-quality and efficient customer service, with strong communication skills and a problem-solving mindset.
Key Highlights:
1. Work for a leading company in the financial and digital payments sector
2. Customer support to clarify banking products
3. Opportunity to build a career in the financial sector
About the Role
Would you like to work for a leading company in financial services and digital payments? We are looking for a Customer Support Assistant to provide specialized support in the banking area, ensuring high-quality and efficient customer service.
If you have strong communication skills, enjoy solving problems, and are interested in building your career in the financial sector, this could be the ideal opportunity for you!
Your Responsibilities
- Provide customer support to clients of the banking institution, clarifying banking products and addressing questions related to the services available to the client.
Requirements
- Completed secondary education (12th grade);
- Basic computer literacy;
- Spoken English (preferred);
- Immediate availability for a rotating shift between 08:00 and 22:00, with rotating days off;
- Availability for in-person training from 09:00 to 18:00, Monday to Friday.
What We Offer
- Base salary: €950;
- Meal allowance: €7.50;
- Multilingual bonus: up to €135;
- Training allowance: €900;
- Variable component (bonus): after 3 months of employment;
- Health insurance.