Customer Support Assistant

Description

Job Summary: We are seeking a communication professional to interact with customers via digital and telephone channels, clarifying doubts and following up on leads with a friendly and professional approach. Key Highlights: 1. Telephone contact with customers and potential customers 2. Management and response to messages on social media 3. Relaxed and collaborative work environment Do you enjoy communicating, building connections, and feel equally comfortable on the phone and on social media? Then this opportunity may be for you. We are looking for someone energetic, with strong communication skills and ease in interacting with people, who feels confident representing our brand across various digital and telephone channels. You will be a key player in customer contact, doubt resolution, and lead follow-up — always with a friendly and professional approach. Your responsibilities will include: * Telephone contact with customers and potential customers * Management and response to messages on social media * Customer support and order follow-up * Registration and updating of information in the system What we value: * Clear, positive, and confident communication * Comfort with social media and digital tools * Proactive attitude and willingness to learn * Teamwork capability What we offer: * Relaxed and collaborative work environment * Initial training and ongoing support * Opportunities for growth and skill development * Compensation commensurate with the role If you enjoy challenges, take initiative, and want to work in an environment where communication is essential, send us your application and come talk to us. Work Location: On-site