**Description:** ---------------- Noesis is looking for candidates with the following profile: **Main Tasks and Responsibilities:** * Manage and analyze incidents to ensure compliance with the Service Level and obtain a permanent fix, guaranteeing proper analysis of the cause of the incident; * Participating in the configuration of appropriate support models and knowledge transfer for implemented systems and processes; **Requirements:** * Degree in Computer Science or similar; * Previous experience working with specialized support teams; * Minimum of 3 years of professional experience in more than one of the following technologies or platforms: * .NET/C\# * MongoDB; * SQL; * SalesForce Commerce Cloud; * PHP * Cloud environments (Azure and/or AWS); * Kubernetes; * Problem\-solving attitude; * High levels of curiosity, multitasking, proactivity and self\-motivation; If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application. **Join us. Let's innovate together!** All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated on the grounds of gender, ethnicity, sexual orientation, age, religion or physical condition.