Cashier

Description

Job Summary: We are looking for a Customer-Focused Cashier who ensures personalized customer service and addresses customer needs, prioritizing satisfaction. Key Highlights: 1. Integration into a multinational company with focus on individual development 2. Dynamic, collaborative environment with a Human First culture 3. Professional growth and appreciation of diversity and proactivity #### **Do you enjoy customer service and would you like to take on the challenge of becoming a Cashier? Join our team!** #### **Your day-to-day responsibilities** * Ensure excellent customer welcome at any point of service; * Welcome customers at the Welcomer in a personalized manner, adapting communication and service to each customer type, promoting relational rather than transactional service; * Identify customer needs, providing simple information about product availability and location, order status, store services or procedures; * Serve SPV customers, initiating repair processes and spare parts requests, while being familiar with procedures and the Saveo tool; * Manage the store's CRM independently, offering appropriate solutions based on the customer’s situation and coordinating with respective store departments when necessary; * Organize tasks according to customer traffic peaks, always prioritizing Customer Service; * Independently and effectively manage customer waiting situations, handling customer conflicts to ensure full satisfaction. #### **Who we are looking for** * Educational qualifications equivalent to 12th grade / Technical Professional Course; * 1–2 years of experience in cashier roles; * Availability to work rotating shifts, part-time or full-time; * Passion for customers and their needs; * Interest in technical products and their application; * Good user-level computer skills; * Strong interpersonal and teamwork skills; * Excellent communication skills, strong business and results orientation. #### **What we offer** * Integration into a multinational company with competitive salary and variable compensation, adjusted to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Career development plan, including access to an individual development program enabling growth within our organization; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual vacation days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About us** Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of all decisions and live a Human First culture, where every employee is a leader with opportunities to grow.