Sales Associate - Full-time

Description

Job Summary: Proactive and personalized customer service, solution selling, product and service management, contributing to customer satisfaction and stock quality. Key Highlights: 1. Proactive and personalized service to the Resident Customer. 2. Selling solutions to the customer by anticipating and identifying needs. 3. Integration into a multinational company with a competitive salary. #### **Store: Guarda** #### **Your Day-to-Day** * Deliver proactive, personalized, and mobile customer service, establishing foundations for building a relationship of trust that ensures Resident Customer loyalty; * Be responsible for selling solutions to the customer by accurately anticipating and identifying the Resident Customer’s needs, supporting them in selecting the best solution (product + complementary items + service) to meet their needs; * Possess in-depth knowledge of the product range in your department and its complementary offerings, conveying confidence and professionalism to the Resident Customer; * Know, propose, and sell the various services offered by LEROY MERLIN in your store and their benefits: delivery, installation, Home Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * Participate in preparing and implementing OPCOMs, new collections, POGs, podiums, and tops, contributing to the creation of attractive commercial spaces in close collaboration with the Store Logistics team; * Contribute to maintaining high stock quality in your department, ensuring implementation of necessary action plans to address AVS, non-viable items, excess stock, and visual stockouts, while guaranteeing effective communication flow with the Store Logistics team; * Follow up on quotations, ensuring contact with the customer. #### **Who We Are Looking For** * Educational qualifications equivalent to 12th grade or a Professional Technical Course; * 1–2 years of experience as a sales associate; * Interest in technical products and their application; * Solid user-level computer skills; * Strong interpersonal and teamwork abilities; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial spirit; * Passion for customers and their needs. #### **What We Offer** * Integration into a multinational company with a competitive salary and variable remuneration aligned with your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for integration into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible working policy; * Meal benefits, offering soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About Us** Leroy Merlin is a market leader in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we provide a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the heart of all decisions and live by a Human First culture, where every employee is a leader with opportunities to grow.