Description
Summary:
This Bartender role at Courage Bistro seeks individuals who take quiet pride in providing precise, warm, and intentional service, shaping the guest experience.
Highlights:
1. Shape guest experience with precise, warm, and intentional service
2. Professional culture with clarity, structure, and respect
3. Real room to grow within a group of multiple concepts
the Great service isn't loud — it's precise, warm, and intentional. At Neptune Commune, our bartenders are not just pouring drinks. They shape how every guest experiences the house. If you take quiet pride in doing service properly, we'd like to meet you.
**THE ROLE**
As a Bartender at Courage Bistro, you set the tone of the bar from the moment guests arrive. Through attentive, natural service, you help create an experience that feels smooth, welcoming, and genuinely cared for — from first pour to farewell. You guide guests through the drinks menu with confidence, stay aware of the room's rhythm, and keep service moving with calm precision. You work closely with the service team, but during service, strong ownership of your station is essential.
**WHAT YOU OWN**
*Guest Experience \& Hospitality*
* Follow the Guest Journey Map from greeting to farewell \- make every guest feel seen, not processed
* Handle first\-level complaints calmly and professionally
*Product Knowledge \& Service Confidence*
* Master the full drinks menu
* Guide guests and suggest pairings that enhance the experience
* Check drink presentation and quality before serving — and remake if not right
*Bar \& Service Organisation*
* Prepare and maintain your bar station throughout service
* Keep the bar, tools, and service stations clean and ready
* Follow HACCP and hygiene standards at all times
* Support team flow during busy periods
* Stay aware of bar timing
*Procurement \& Stock Awareness*
* Monitor bar stock levels, including spirits, mixers, and garnishes
* Place assigned orders
* Receive and verify deliveries
* Maintain organised storage and FIFO discipline
* Record wastage and staff consumption accurately
*Cash Handling \& POS*
* Process payments accurately across all methods
* Manage your till responsibly and reconcile at end of shift
* Use POS functions correctly (voids, discounts, VAT, loyalty, etc.)
* Flag discrepancies immediately
**WHO YOU ARE**
You genuinely enjoy taking care of people. You notice details others miss. You stay calm and warm even when service gets busy. You communicate clearly with both guests and team. You take responsibility for your bar station. You understand that selling, when done properly, is part of hospitality. You bring positive energy without needing to be loud. Experience in hospitality is important — but attitude, awareness, and ownership matter more.
**WHAT WE OFFER**
At Neptune Commune, we build environments where good professionals can do their best work — with clarity, structure, and respect.
You can expect:
* A professional and respectful culture \- clear standards, direct communication, and leaders who stay close to the operation.
* Real room to grow within the group \- with multiple concepts under Neptune Commune, strong performance opens doors over time.
* Structured schedules with protected rest time \- rotating shifts with two consecutive days off each week.
* Staff meals during shifts apart subsidy \- plus 50% team discount across all Neptune Commune locations.
* Fair and competitive compensation \- aligned with the responsibility of the role and your level of experience.
**SOUND LIKE YOU?**
Send us a short message about yourself and your experience with guests. No need for formal speeches — we're more interested in how you actually show up behind the bar.
courage@neptunec.com
Pagamento: De 1 200,00€ por mês
Benefícios:
* Cartão/Ticket refeição
* Descontos comerciais
Pergunta(s) de seleção:
* Está disponível para trabalho noturno?
Localização do trabalho: Presencial