Description
Job Summary:
We are seeking a dynamic and hardworking professional with initiative to handle cleaning, guest services, and reservation management, aiming to optimize processes in a family-oriented environment.
Key Highlights:
1. Welcoming and family-like work environment
2. Focus on responsibility, autonomy, and flexibility
3. Opportunity to optimize processes and demonstrate proactivity
We are a united team. Our mission is to welcome people so they feel at home and among family. We aim to impact the world through the example set by our team, our company, and the relationships we build with our guests.
Our core values are Family, Example, and Dynamism.
Socio-emotional Skills:
Responsible
Autonomous / Decision-making ability
Receptive / Cognitive flexibility
Seriousness
Dynamic / Hardworking
Sharing / Collaboration
Complex problem-solving
Responsibilities:
Cleaning of apartments
Cleaning of common areas
Housekeeping
Organization and execution of daily tasks
Purchasing
Guest services and support, both in-person and via telephone
Optimizing reservation management processes and equipment
Managing and performing check-in and check-out
Work organization
Supporting other necessary tasks
Basic Requirements:
Dynamic, hardworking, and proactive
Good spoken and written English proficiency
Basic knowledge of hotel software
Enjoyment of teamwork
Strong planning and organizational skills
Added Advantages:
Education in Hospitality
Interest in building positive human relationships
Ability to manage and optimize processes
Proactivity in proposing ideas with solutions
Willingness to learn more and deepen knowledge across all business areas and tools
Knowledge of additional languages
Purpose-driven work capability
Ability to work autonomously and make decisions
Employment Contract Offer
Location: Baixa\-Chiado, Lisbon
Type of Offer: Full-time
Type of Offer: Full-time
Work Location: On-site