Job Summary: Vila Galé Collection Palácio dos Arcos hotel is seeking a Rotating Receptionist (m/f) with a passion for customer service, responsibility, initiative, and strong communication skills. Key Highlights: 1. Integration into a dynamic company that values its employees 2. A fast and tailored career progression plan 3. Integration into a positive, diverse, and inclusive environment Vila Galé Collection Palácio dos Arcos hotel aims to welcome a Rotating Receptionist (m/f) onto its team.**MAIN RESPONSIBILITIES:** Provide guest service in accordance with Vila Galé standards; Process check\-ins and check\-outs; Handle telephone inquiries; Answer all guest questions; Provide information to guests; Maintain and organize the workspace. **YOUR PROFILE** Your education and experience are in reception, customer service, or related fields; You are passionate about welcoming and serving guests; You consistently demonstrate a high sense of responsibility and always take initiative; You possess strong communication skills, directed toward our guests, your team, and colleagues from other departments; You have an interest and talent for sales and wish to enhance your commercial mindset; You are fluent in English and preferably proficient in a second language; You care about your personal presentation, are organized, versatile, proactive, and dynamic; You have flexible working hours and are available to work night shifts; You are ambitious and recognize this as the ideal environment for your growth. **WHAT YOU CAN EXPECT FROM VILA GALÉ** Beyond joining a dynamic company committed to social and environmental causes and valuing its employees, you can also expect: Complimentary health insurance; An internal training academy (e\-learning, in\-person, and intensive programs); Discounts on products and services, extendable to family members; Access to partner discount catalogues; Annual performance\-based bonus; Complimentary stays; Additional vacation days based on attendance; Christmas and birthday gifts; Internal mobility programs (national and international); Internal initiatives/programs (e.g., cross\-training, mentoring, recognition, and much more); Internal motivational, training, and festive season events; Baby Kit for new parents; A fast and personalized career progression plan tailored to you; Use of laundry facilities for uniform maintenance; Variety buffet offered at the hotel; Integration into a positive, diverse, and inclusive environment; Social and environmental responsibility policies
João Santos
Indeed · HR
João Santos
Indeed · HR
