Inbound Customer Support Line – Porto

Description

Job Summary: We are seeking a professional for the Inbound Customer Support Line to join a dynamic and ambitious team in Porto. Key Highlights: 1. Career opportunity in Information Technologies and Outsourcing 2. Skill development through certified training and career management 3. Integration into a dynamic, motivated, and ambitious team Career Opportunity in Porto! **We are recruiting for the Inbound Customer Support Line with English fluency!** The SolidNetworks, a specialist in Information Technologies and Outsourcing Services, is expanding its team! If you are looking for a new challenge and wish to join a dynamic, motivated, and ambitious team, join us. We offer skill development through certified training and career management across various areas of operation within our Group. **THE PROFILE WE SEEK:** * Qualifications: Minimum education level equivalent to 12th grade. * Languages: Oral and written proficiency in Portuguese and English. * Experience: Prior customer service experience. * Contact Center Tools: Familiarity with and ability to use telephone support platforms (experience with Go Contact platform is preferred). * Digital Skills: Proficiency in handling digital platforms and end-user computer applications. * Personal Profile: Ability to integrate easily, teamwork spirit, assertiveness, and punctuality. **SCHEDULE AND LOCATION:** * Location: Porto. * Schedule: Monday to Friday, from 09:00 to 18:00. **WHAT WE OFFER:** * Initial training: Certified and paid initial learning. * Employment contract: Direct employment contract with the company. * Remuneration: Attractive salary package comprising base salary + performance bonus. * Additional benefits: Daily meal allowance and special collaboration conditions. Don’t miss this opportunity — join our team! **SolidNetworks — We connect efficiency, we enhance results.** Salary: €920.00 – €2,705.75 per month Work location: On-site